Privacy Policy

Yaxin Carbon ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

01

Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the website includes:

Personal Data

Personally identifiable information, such as your name, shipping address, email address, and telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register with the website or when you choose to participate in various activities related to the website.

Derivative Data

Information our servers automatically collect when you access the website, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the website.

Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase, order, return, exchange, or request information about our services. We store only very limited, if any, financial information that we collect.

Business Data

Business contact information, such as your company name, job title, and professional email address, which you may provide when inquiring about our carbon materials, products, or services.

02

How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the website to:

Process and fulfill orders, transactions, and requests for product information. Communicate with you about your account, orders, or inquiries. Send you product updates, technical bulletins, and industry news relevant to carbon materials. Respond to customer service requests and support needs. Improve our website, products, and services through data analysis. Monitor and analyze usage and trends to enhance your experience. Comply with applicable laws, regulations, and legal processes. Prevent fraudulent transactions, monitor against theft, and protect against criminal activity. Send you promotional communications, with your consent where required by law.

03

Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. All third-party service providers are required to maintain the confidentiality of your information.

Business Transfers

We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

With Your Consent

We may disclose your personal information for any other purpose with your consent.

04

Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the website to help customize the website and improve your experience. When you access the website, your personal information is not collected through the use of tracking technology.

Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

05

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

06

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or we are legally obligated to retain this data for longer time periods.

07

Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

Right to Access

Request a copy of the personal information we hold about you.

Right to Rectification

Request correction of inaccurate or incomplete personal information.

Right to Erasure

Request deletion of your personal information under certain circumstances.

Right to Object

Object to the processing of your personal information for certain purposes.

Right to Portability

Request transfer of your personal information to another service provider.

Right to Withdraw Consent

Withdraw consent at any time where processing is based on your consent.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

08

Children's Privacy

Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please contact us immediately.

09

International Data Transfers

Yaxin Carbon operates globally and your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.

If you are located outside of China and choose to provide information to us, please note that we transfer the data, including personal data, to China and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

10

Third-Party Websites

The website may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave our website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information.